Tim Stanton on Nostr: Good luck with Garmin support— in my most recent encounter, I was initially ...

Good luck with Garmin support— in my most recent encounter, I was initially receiving misinformation from the email communications (was this AI?). Then I called their phone number to speak directly with a human and learned nothing. I asked the person directly why he couldn’t answer my question, and he said that all support people there are only given access to the same manual that I had in front of me. They are not allowed access to info beyond the manual. Very frustrating.