The survey measures respondents' attitudes towards the businesses they deal with, and as of 2025, it's fair to say, customers are *pissed*:
https://customercaremc.com/2025-national-customer-rage-study/
We're experiencing more problems with the products and services we use. Those problems are more severe, they make us angrier, and they produce lingering stress. More and more, we are seeking revenge on the businesses that piss us off.
5/
