Yes, I am an Alby customer for over 3 years and your customer too. Shit doesn't work. Your site is not even understandable to me, a CS graduate.
I just had to talk to Alby 2 days ago to manually change one of my peer nodes IP address because the peer channel owner decided to just move IPs and everything broke.
It's like you have to have a computer science degree to keep simple things tolking to one another.
