2026-08-07T01:01:24Z https://nostr.ae Kevlin Henney https://nostr.ae/npub17ycw3d5aypg6zdjdvv88nc5rtamnsg83m6ue3v5v6cmy5v2ayr3s9eu72t https://files.mastodon.social/accounts/avatars/000/006/792/original/DSC_0065_%28300x300%29.jpg https://files.mastodon.social/accounts/avatars/000/006/792/original/DSC_0065_%28300x300%29.jpg https://nostr.ae/nevent1qqsx5f9t5khjdmt95rk6t6j6dsmkt338v33jy2srvp36gxe7yfh07pgzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swx943cv3 Either customer support chatbots are a complete waste of time or I have just been very unlucky over the last few years.<br/><br/>I have never had a useful interaction or resolution from one (except to pass me to a human being, and that normally takes quite some effort). In terms of organisational hostility, they seem even worse than dial-up menu systems. My experience has left me with the perception that they are complete garbage.<br/><br/>Has anyone had consistently (or any) positive experiences? 2026-07-05T09:21:19Z https://nostr.ae/nevent1qqszvmv796gkwsrxuf5rqp5umkq7jnruxatm7znw7ss6lj5pt6we2rczyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxv4q8t7 Typing 12 into a month field marked MM. Not getting any joy. Turns out it wants Dec.<br/><br/>Just for reference, that&#39;s not how DD/MM/YYYY works 🔧 2026-06-25T13:27:38Z https://nostr.ae/nevent1qqstxmr6yutwxptk0uaz2qthf8fjjedhumcct4yls9j075enclfez4qzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxky0xws A lot of security is based on trust. Trust relies on competence. The security theatre I get from a lot of sites and apps, sometimes elaborated through MFA, does not inspire such trust.<br/><br/>That device you tell me is unrecognised? It&#39;s the one I&#39;ve used to access the app every day for at least the last year.<br/><br/>If you want to convince me your app is secure, start with competence. Poorly engineered products don&#39;t do that. KPI-driven product staff don&#39;t do that. 2026-03-06T09:21:53Z https://nostr.ae/nevent1qqsf6j36wjn698skv4dwx4e4ezjkurq9y0qfjmpp7uc5s7vpruxw83szyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxdm9jrp There&#39;s a standard gag about LLM chatbots: whenever I use AI to probe a topic I know something about, it makes numerous errors; by contrast, whenever I use it to explore topics I know little about, it knows so much more!<br/><br/>Unrelated: while workers report or are measured to have at best modest improvements to their work when using AI, CEOs and managers say AI has many benefits to the work of their organisation. 2026-02-03T10:41:57Z https://nostr.ae/nevent1qqs8t3g04wvp7luy0dh5yzs05txehvnjttrss7h6ln566nrp6zq4trgzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxrscgvm In reply to <a href='/nevent1qqs2mcsymedpfa5c6rz7me7nu8rsk0g4yr00l2kmx2zv5r3kgul4erqmt69qt'>nevent1q…69qt</a><br/>_________________________<br/><br/>What I tell people to keep in mind is (1) remember type hints are optional, so there&#39;s no guarantee they get checked, and (2) if you guarantee they&#39;re checked for your own code, that&#39;s no guarantee they are checked by people outside your team using your code. 2025-12-03T02:01:53Z https://nostr.ae/nevent1qqs2mcsymedpfa5c6rz7me7nu8rsk0g4yr00l2kmx2zv5r3kgul4erqzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxdzgxnl A question I get every now and then when teaching or workshopping anything to do with testing and Python: We&#39;re using type hints, so should we bother writing code to handle and raise TypeErrors? 2025-12-03T01:58:55Z https://nostr.ae/nevent1qqsw2rd23jcczuqrqz67djnw6t6rftt08ret9mwpefzxr4t0x0333ngzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxtndatm Next month you can find me and my talk, &#34;Principle Misunderstandings&#34;, at <span itemprop="mentions" itemscope itemtype="https://schema.org/Person"><a itemprop="url" href="/npub1chhjn2djqctl48y6zu05z9ztqus5a5xsyu0papn374epv4ae9r3qpth4a7" class="bg-lavender dark:prose:text-neutral-50 dark:text-neutral-50 dark:bg-garnet px-1"><span>PyCon UK</span> (<span class="italic">npub1chh…h4a7</span>)</a></span> in Manchester<br/><a href="https://2025.pyconuk.org">https://2025.pyconuk.org</a> 2025-08-26T08:33:50Z https://nostr.ae/nevent1qqsr476vurwwj7udshsft4h4vj969atda4gkh5lh9scefm7r65znqggzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swx6ynya0 In reply to <a href='/nevent1qqsrktu7lh60rz8tlga372jdckwxr50khcpxuc69uuu9je7f69spm4cadadnd'>nevent1q…adnd</a><br/>_________________________<br/><br/>Bingo. You now create and slam into other bottlenecks harder. 2025-08-22T15:03:30Z https://nostr.ae/nevent1qqs0ghdrpddhsx28p48pgsms7l9nmnl7mank9k2anqkm6647njv5mggzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxdrus7s In reply to <a href='/nevent1qqs0ku7lhqr3u9qk40zz7kp8ve9em6tw4ech6j9n2w5hct8rq8dld4qvqja68'>nevent1q…ja68</a><br/>_________________________<br/><br/>Rather than using AI to explore options, improve understanding and create better code, many (most?) developers (and non-developers) using LLMs — whether vibe coding or LGTM acceptance of whatever is generated — focus on creating feature complete software quickly and then devoting a disproportionate amount of time to debugging, fixing and generally cajoling it into better shape.<br/><br/>This has never been a sound approach. Adding AI to the mix doesn&#39;t change that, only the timescales involved. 2025-08-22T14:58:58Z https://nostr.ae/nevent1qqs0ku7lhqr3u9qk40zz7kp8ve9em6tw4ech6j9n2w5hct8rq8dld4qzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swx8ptxyv In reply to <a href='/nevent1qqsykuaye0cdmlpwsv9nkhwqzp53heelj7q8qh7g4r4urn5razvflxsql4tw9'>nevent1q…4tw9</a><br/>_________________________<br/><br/>In practice, evolutionary prototyping also ends up suffering from the same problems. Prototypes are created in an intentionally rough and ready state with the idea they will evolve into quality products.<br/><br/>For both intrinsic (once something&#39;s created as a buggy mess, that tends to be its defining design characteristic) and extrinsic reasons (&#34;Looks good enough to us, ship it!&#34;). 2025-08-22T14:53:24Z https://nostr.ae/nevent1qqsykuaye0cdmlpwsv9nkhwqzp53heelj7q8qh7g4r4urn5razvflxszyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swx0vs5m9 In reply to <a href='/nevent1qqs8vq6z4e7rjvx5flqkfqjx25zwyjdnr27sew8c68482zu8wwft86qmjl4ac'>nevent1q…l4ac</a><br/>_________________________<br/><br/>This always takes more effort than expected and leaves the product with long-term low quality. Not just bugs, which are tracked, but unmanaged technical debt, which is not.<br/><br/>The &#39;feature complete&#39; approach is based on a flawed understanding of the nature of both software and economics. 2025-08-22T14:51:48Z https://nostr.ae/nevent1qqs8vq6z4e7rjvx5flqkfqjx25zwyjdnr27sew8c68482zu8wwft86qzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swx9wj2pp In the 1990s and 2000s one of the preferred ways to develop software was the &#39;feature complete&#39; approach. You develop each feature until it is complete but not production ready. In other words, develop without regard for quality. You &#39;do&#39; quality later.<br/><br/>The &#39;feature complete&#39; approach popularised separating testing into multiple phases (at the top level, alpha and beta testing). Put simply, the product was such a mess that whole chunks of the SDLC had to be devoted to patching it up. 2025-08-22T14:48:57Z https://nostr.ae/nevent1qqsqjrcz4yhhv9sgrv5sg79hqjm6rr29wy2ev4u7tnr9j628p8wzkxszyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxc4ftqg One of my constant frustrations with many apps (web and mobile) is the constant need to confirm via OTPs, 2FA, etc., that I am indeed me when I&#39;m in the same session for which I&#39;ve already just done this less than a minute earlier. <br/><br/>Security — as opposed to security theatre — requires a more joined-up approach to architecture. This kind of annoyance highlights potential problems of organisational structure and process in the development organisation, unmanaged technical debt, etc. 2025-07-31T07:58:55Z https://nostr.ae/nevent1qqsxy336uh3cllz5t0yw6cucgfv80dh4rgucyxkjvpeywvn76fkyvegzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxqj60q8 In reply to <a href='/nevent1qqsq9h76rw6dmqz2zk0ctl7esc9lfpr9wklhwjzjrxwn9m4mzyqsh9qgf329q'>nevent1q…329q</a><br/>_________________________<br/><br/>This is the quote I believe you&#39;re after: <a href="https://x.com/KevlinHenney/status/3361631527">https://x.com/KevlinHenney/status/3361631527</a><br/> <img src="https://files.mastodon.social/media_attachments/files/114/757/710/327/845/231/original/42f0dbd0f0c154cc.png"> <br/> 2025-06-27T22:35:49Z https://nostr.ae/nevent1qqs8a2su8ntk55dgrn28kgter27mypuqy75uwd40j8rhcg0zvraenvszyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxs9mh95 My &#34;Learning from Failure&#34; talk from <br/>Devoxx Greece a couple of weeks ago:<br/><a href="https://www.youtube.com/watch?v=4XL3UN_Azfo">https://www.youtube.com/watch?v=4XL3UN_Azfo</a> 2025-04-29T05:41:48Z https://nostr.ae/nevent1qqsrw538cdu2ux005cjt7uknk8q4ejuddqlzf8v92d483zgn4r54seszyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swx40hphv Suggestion for a AI-based coding assistant: a comment dissonance checker.<br/><br/>Red squiggles under comments that contradict what the code actually does. Blue squiggles for comments that add no value to what is already obvious from the code.<br/><br/>Also, blue squiggles on code that could be improved to make a comment superfluous, e.g., rename a variable to be more explicit rather than having a comment explaining what the variable is for. 2025-02-17T16:53:20Z https://nostr.ae/nevent1qqsp20ux2yd5f77gzh6x0vwd0wdhzg0ee44s2g3ex9cgdcpr8t8gapgzyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxn934cu PSA for those at the back who were otherwise distracted: test-first does not mean (and has never meant) write *all* your tests first.<br/><br/>This misunderstanding has lead to some curiously dysfunctional workflows and embarrassing pronouncements and publications, including an MSDN entry many years ago and the disappointingly disastrous second edition of Glenford Myers&#39; The Art of Software Testing. 2024-11-27T13:23:46Z https://nostr.ae/nevent1qqs2xxg562ujnf3rfw8yuhujwvk9klkn49x705x7fknlxpkfqj533hczyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxp7ejla Yeah, so sorry for the passive aggression, but pro tip for developers: if your system emails notifications to remind people to do a thing (complete account details, check in for a flight, sign up to an offer, etc.), don&#39;t forget to write the code that doesn&#39;t send out the notification if they&#39;ve already done the thing 👌 2024-10-20T08:34:34Z https://nostr.ae/nevent1qqs9msf4vymg3l8n2drxtejtvk280tc7aa0upze53vkf09z45pas39szyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxvq0l68 How do you know that a company doesn&#39;t know what to do with AI? They tell you they have an AI strategy, and they make sure you know it (press releases, annoying pop-ups in their apps, etc.).<br/><br/>You don&#39;t want an AI strategy. Get down off the hype wagon and find yourself a product strategy. You don&#39;t differentiate yourself by saying you have AI in your product (ten a penny); you differentiate yourself by creating a better product experience. 2024-09-26T09:09:06Z https://nostr.ae/nevent1qqsgvktneta2f08ucxxvt6my5xfjewag8qkzud335klad26hvuwfggszyrcnp69kn5s9rgfkf43su70zsd0hwwpq780tnx9j3ntrvj33t5swxr07ah5 Remember Web3? No, me neither. 2024-08-22T06:00:56Z