2026-07-24T00:46:33Z https://nostr.ae Andrews & Arnold Ltd (AAISP) https://nostr.ae/npub1sv0s3rznh6j6974qduqj8nyur5cts9kpcjcahuqspgk0lrmp9wmqnfrq9x https://social.aa.net.uk/system/accounts/avatars/109/829/327/574/645/532/original/cf068997567224a1.png https://social.aa.net.uk/system/accounts/avatars/109/829/327/574/645/532/original/cf068997567224a1.png https://nostr.ae/nevent1qqsrcnxq363y86kp4weeeamygefmejy5ph7u75zxpj678aqtgkdtptszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvnt3e7w In reply to <a href='/nevent1qqsr4w4t09m6gkj9x4d9apq2zws09ndvcwyl7cms6ruk7l6j6tzpu9qun8yyw'>nevent1q…8yyw</a><br/>_________________________<br/><br/>Yeah, complicated... Thanks for raising your concerns though.<br/><br/>-- <br/>^RevK 2026-04-02T13:18:33Z https://nostr.ae/nevent1qqs9407xjn3k5weuydekvh354nh3ydzmz2qefcr3t8jn2lq79tzwy5czyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvrqeuaw In reply to <a href='/nevent1qqs0pggrf0zr8l5dq6uwxqerjvuq6lrw2v3u4xredh8vfsj0xchf8hsc2sc88'>nevent1q…sc88</a><br/>_________________________<br/><br/>When we have new plans we&#39;ll announce, sorry.<br/><br/>Mobile data is a pain.<br/><br/>-- <br/>^RevK 2026-03-25T16:55:09Z https://nostr.ae/nevent1qqsrdgel8wn0t9hr3632whdzkr4qfekqa2l9efc5a86uwldqdqdahtqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvlhymdp In reply to <a href='/nevent1qqs08j0wqvhse4vx56rtw50k3k243xtwsydn54rj0nlhsn39wuedugs3rzxqk'>nevent1q…zxqk</a><br/>_________________________<br/><br/>wow, please do talk to support. We monitor every line every second and that sounds serious.<br/><br/>-- <br/>^RevK 2026-03-12T13:52:15Z https://nostr.ae/nevent1qqsq7msa3tmdzx8yvwyjm2htklhy3hf0wqgc6a6uhlgfd8ktu2wg3eqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvv996ug In reply to <a href='/nevent1qqsz93ldqxtakn4hma6a9cfc503mql5yd9sgnnknucx50q4lrdyvzucz60fen'>nevent1q…0fen</a><br/>_________________________<br/><br/>Tricky to diagnose on just that - is this all calls on their BT connection to anyone, or only calls to/from you? Broadband and/or telephone services through us can usually be diagnosed by the tech support team.<br/><br/>-- <br/>^RevK 2026-03-03T07:09:19Z https://nostr.ae/nevent1qqsy53yrsp3sh7wqcah0ealtt6cgea75a9etyswqyphymh90rfgl2sszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvmefmcz I don&#39;t post often but I thought it worth mentioning cheques.<br/><br/>Once upon a time they were common, so common we had an MICR reader for logging the details and also scan both sides as standard. We had a whole system, as you would expect.<br/><br/>These days, no, sorry. Local bank branch closed. No staff &#34;taking cheques to bank&#34; every day. Now it is a couple a year.<br/><br/>We have ways to handle them, but they are hassle, so we charge an admin fee. Since 2024 this is £50+VAT.<br/><br/>Please bear this in mind.<br/>-- <br/>^RevK 2026-01-29T14:17:48Z https://nostr.ae/nevent1qqs97kqs494xwvnqrwdyh6hdn2z9tqcpmuhmz59ftw04x76ptg72a6qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvg48kh4 In reply to <a href='/nevent1qqsd82r8u523ufezc6g99r8xt39hwqqq4h3wftqlrp7ayhlsja5vfaq0n5cjt'>nevent1q…5cjt</a><br/>_________________________<br/><br/>We update DNS right away usually but DNS has cache settings meaning its effect can take hours.<br/><br/>Do talk to support if this is important and they can explain.<br/><br/>Thanks.<br/>-- <br/>^RevK 2026-01-29T14:14:05Z https://nostr.ae/nevent1qqsr2fxcxzu3gvalyx6jg6twx7ajdk3ymk6tnk75npuavzjewjzak8szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvwmafly In reply to <a href='/nevent1qqsxy2rrgfktnwz8nwkd75sukmyupee9f7v8qnrty9e37chja8pu4fsggvgl4'>nevent1q…vgl4</a><br/>_________________________<br/><br/>BT are pretty quick to cut off copper when installing FTTP (even when they fail, it seems), even when we have not ordered them to.<br/><br/>I hope my team are keeping you updated, and sorry for the inconvenience.<br/><br/>-- <br/>^RevK 2025-12-08T08:46:50Z https://nostr.ae/nevent1qqst0cldgaakmelw2sg7pks8cwd5kfzl29sqyxqzqye8n4k43yta0yszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv3wq392 In reply to <a href='/nevent1qqsd3g5a3tuqhzyyxva89mze4szcrl5mvgfqh7gra88qj8fuqarq8ngcdkxdg'>nevent1q…kxdg</a><br/>_________________________<br/><br/>We leave customers to say that if needed.<br/><br/>-- <br/>^RevK 2025-11-17T13:03:52Z https://nostr.ae/nevent1qqsxazgt0fpuqgvqanjvnjgysx5hkvg5k33wunhyk5r4fc9an8hcj3szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvra0rs7 In reply to <a href='/nevent1qqsxrl86yt0tmq9y05wztqt4mjvcnfgdmmdpt3w8gwdykn22uash7hgs5tsjp'>nevent1q…tsjp</a><br/>_________________________<br/><br/>Really not sure, but that is more likely that before I expect. 2025-11-06T15:24:12Z https://nostr.ae/nevent1qqsfnua00gv7awzfh2r72sf8zqxq4je2mz9daq3nrywv3mkhg56gg3qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv6sz7xy In reply to <a href='/nevent1qqsw55xfcee6czkee70dxdfjjnalvkysw7ppq930prw7hnvkc76ve9glx50ws'>nevent1q…50ws</a><br/>_________________________<br/><br/>Just to add, this is not quite as slick as we would like, but we thought we had another month, hence the rush. But it is going quite well.<br/><br/>-- <br/>^RevK 2025-11-04T12:39:25Z https://nostr.ae/nevent1qqsw55xfcee6czkee70dxdfjjnalvkysw7ppq930prw7hnvkc76ve9gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvrthkkp DATA SIM swaps are going well, we have contacted a lot of customers, and will have all replacement SIMs issued soon.<br/><br/>The process is mostly working well, scan QR to activate new SIM and swap. We are matching billing (credit DATA SIM and charge new SIM), and credit notes have started issuing today.<br/><br/>Some people have reported some issues with some routers, which are being investigated.<br/><br/>Usage is not yet showing on new SIMs but will soon.<br/><br/>Thank you for your patience.<br/>-- <br/>^RevK 2025-11-04T12:11:20Z https://nostr.ae/nevent1qqsd5pmcd07p0u6sezj7nevhh2yn3ksu2pzkldvkh79d9mlgcnu70xgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvyy0qu2 Normal Direct Debits on first working day of November (Monday 3rd) are expected to happen on Wednesday 5th.<br/><br/>Sorry for any confusion or inconvenience, and the extra two days credit.<br/><br/>We believe we have identified the cause of the issue and expect all to be normal next month.<br/><br/>-- <br/>^RevK 2025-10-31T13:40:07Z https://nostr.ae/nevent1qqszdyz9vsg7we4l3vvleeja2vsd5kllzmnlqngalqewwyt39e2jn4szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvt0vk4g In reply to <a href='/nevent1qqswjceykqdepr857ewskv6fnx0jaedmj0zccrsrcrcxkt946k0rgcgrxz2ag'>nevent1q…z2ag</a><br/>_________________________<br/><br/>I&#39;m not sure I (as one running AAISP) quite count as &#34;vulnerable adult&#34;, yet, but I did just fall down the stairs, FFS. So yes, some of us all need extra help some time. I hope all goes well for you.<br/><br/>-- <br/>^RevK 2025-10-25T15:23:02Z https://nostr.ae/nevent1qqs99rta0djypqhlxsznsf8u2yfnr20kd52dkltetvl9fcykwzaxwmszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv465mc0 In reply to <a href='/nevent1qqsvm5dmr3fv3mk5dnuertx7s0utv723fdgw22hgyz3seaxxq320ejchm2c4x'>nevent1q…2c4x</a><br/>_________________________<br/><br/>I am not sure if CF is GPON or not, check with the sales team what CF options there are.<br/><br/>-- <br/>^RevK 2025-09-19T06:13:13Z https://nostr.ae/nevent1qqsyaltc3nwm39j8p5mxpx0ty04u8g8u9j7j939tagjeg0y7xw0d5hqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvmnfekl In reply to <a href='/nevent1qqsr227qnfu6g4zv5qzh3ke42p8e0st6z6z9ep37n4zwc2tz29z556sn5pkyr'>nevent1q…pkyr</a><br/>_________________________<br/><br/>My understanding is that you cannot mix that with &#34;normal&#34; DSL in the same cable of pairs. Hence not used.<br/><br/>-- <br/>^RevK 2025-09-19T06:11:29Z https://nostr.ae/nevent1qqspuqr3ptf46kdrf7zwlfddyz9yx24em3lhxn6ntfz49llxgg4lr8qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv3jl2gx In reply to <a href='/nevent1qqsftzcqz8xr4pl9txn3cqqcawxjqd2a8a9tkpek2s59468jksm6yack26q06'>nevent1q…6q06</a><br/>_________________________<br/><br/>That is somewhat simplified, but I hope it makes sense.<br/><br/>Also, I have had people in the past insist that &#34;symmetric&#34; is way better, and it is not about the speed. The answer is to slow downlink to match uplink - now it is symmetric. At that point the speed suddenly does matter. 🙂 <br/><br/>-- <br/>^RevK 2025-09-15T11:43:19Z https://nostr.ae/nevent1qqsftzcqz8xr4pl9txn3cqqcawxjqd2a8a9tkpek2s59468jksm6yaczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv566680 In reply to <a href='/nevent1qqsd8v2prny7fdf8h7m8syakl2urq5k8hxu9jcdfslwcxddlfs0fdygs7wdq2'>nevent1q…wdq2</a><br/>_________________________<br/><br/>To answer M0YNGs question.<br/><br/>The reasons are a mix of &#34;that is how people use it&#34;, and &#34;technology was then made to work that way because that is how people use it.&#34;<br/><br/>DSL is a split of bandwidth for up/down in that way.<br/><br/>FTTP is shared. Downlink can send consecutive packets to any combination of users, no gaps. Uplink has to &#34;slot in&#34;, or even ask for a slot, and uplink in that slot to not clash with other users on shared medium. So uplink is slower.<br/><br/>I hope that helps.<br/><br/>-- <br/>^RevK 2025-09-15T11:41:56Z https://nostr.ae/nevent1qqs9tqv560jcld52ucrrsyktf6ummmwx09y429h4a4h2y089z5p84zgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvw5j645 In reply to <a href='/nevent1qqswpnkv25dtxkv6kwexkwqt497sjpa6up9yxvs995k360l9ddrlu5cyv29j9'>nevent1q…29j9</a><br/>_________________________<br/><br/>I think TT are making SOGEA difficult/impossible, not 100% sure.<br/><br/>-- <br/>^RevK 2025-09-10T10:16:39Z https://nostr.ae/nevent1qqsql2gy0cpn373455wqu5rn68y53gf90zc595hljx93drj029vg70szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvwp308z In reply to <a href='/nevent1qqs0wmtp89j4qjme8zerrmpxnhz6l83922dqvynadt079ryr6xyeljcca52mj'>nevent1q…52mj</a><br/>_________________________<br/><br/>In general we are happy to work with &#34;last mile&#34; providers if they can arrange a suitable (normally that means L2TP in London) handover. If enough demand we could arrange hand off somewhere else.<br/><br/>Sadly some smaller fibre providers have no idea on any wholesale offering that we could work with - I tried here in Wales and got nowhere.<br/><br/>If Netomnia want to get in touch, we&#39;re happy to talk.<br/><br/>-- <br/>^RevK 2025-08-28T12:47:07Z https://nostr.ae/nevent1qqs0regqkcg3t5eh40k2pr3tmpu2kz5sau8rmgnuyhgtfj3pg97d5jqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvulcnz0 In reply to <a href='/nevent1qqs0f9ku2sw8r60f2jcxtsresraglnpmjwuf5fx6mxx8emlx2d8xqcqv8tefz'>nevent1q…tefz</a><br/>_________________________<br/><br/>Are you saying it is <span itemprop="mentions" itemscope itemtype="https://schema.org/Person"><a itemprop="url" href="/npub1sv0s3rznh6j6974qduqj8nyur5cts9kpcjcahuqspgk0lrmp9wmqnfrq9x" class="bg-lavender dark:prose:text-neutral-50 dark:text-neutral-50 dark:bg-garnet px-1"><span>Andrews & Arnold Ltd (AAISP)</span> (<span class="italic">npub1sv0…rq9x</span>)</a></span> - if so we should be able to help.<br/><br/>-- <br/>^RevK 2025-08-28T12:43:16Z https://nostr.ae/nevent1qqs0jxhvnhw32lk8azlgjjvj0dnupxlfssensh9wct23kvjv7lqecwszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv8r3yyt In reply to <a href='/nevent1qqsz2vcq582vq4w5skwlpakdavh89ygkhntfpcp33gsga4t95rvzzwgk507hy'>nevent1q…07hy</a><br/>_________________________<br/><br/>Glad it is OK.<br/><br/>We monitor a lot, but always helpful when customers notice something we don&#39;t. If you think it is a major outage, please use the SMS reporting.<br/><br/>-- <br/>^RevK 2025-07-20T12:18:44Z https://nostr.ae/nevent1qqs82nke463rvng823h66dzdcqlrzcjxg56jz6a763jdh3zm033h5vqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvcxxdv7 In reply to <a href='/nevent1qqsrpjqq3m8e5gesvtrerdjf8avh02hn4q5lfasdge7azyevc2csa6grkkw7r'>nevent1q…kw7r</a><br/>_________________________<br/><br/>Sorry to hear that, how are things now?<br/><br/>-- <br/>^RevK 2025-07-20T12:16:29Z https://nostr.ae/nevent1qqsqdqyye5l7q5xzyhymtz6wk9gj9pyxzcz06ucttzwk0grv4t5l3sszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvkvx3cp In reply to <a href='/nevent1qqsr35yl45rldm7ef3rktcy3pzcl3y2nkrl0h2vjh7f2hdml5zszhhc5s6n53'>nevent1q…6n53</a><br/>_________________________<br/><br/>I am not 100% sure, it was down to memory management in the processor, some really complicated stuff - nothing that really made a lot of sense - but really well fixed now, at last. I&#39;ll see what we can do.<br/><br/>-- <br/>^RevK 2025-07-05T15:28:17Z https://nostr.ae/nevent1qqsg9y8pjgwt4q2ecwqd5cev7gv03lse70jf9kaz546e6grujw05tzgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvvj53n4 In reply to <a href='/nevent1qqsq07dw604r23xk3dhve7hdqvj96aqdl3jqtg66f2nzu0z60a6m6ug2jemax'>nevent1q…emax</a><br/>_________________________<br/><br/>Really odd, sorry. We put correct data in RIPE, but some geo-location companies do their own thing.<br/><br/>-- <br/>^RevK 2025-07-05T15:26:13Z https://nostr.ae/nevent1qqsth2xnsdt6rk3sav2u38mj7dsv3jc6k3jap8y6cl3p2k0x638ugggzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvfw6c8f In reply to <a href='/nevent1qqsyxquw5z34dxc9lkafugsny4mwurewww3km9cr7c53wsw33xlpt6qdedg0e'>nevent1q…dg0e</a><br/>_________________________<br/><br/>Staff should be able to help. IPv6 should be on and working by default, so a tad concerning.<br/><br/>Yes, billing and technical/control are separate systems, sorry. Glad you sorted it out.<br/><br/>-- <br/>^RevK 2025-06-11T09:55:14Z https://nostr.ae/nevent1qqsz4q8yhknsu2tljcwjn5qmu0jc7v6a5a2xs9q6erxftspgt99v8rszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvagk3sj In reply to <a href='/nevent1qqs2kh5csk70y2sfw3x9pkv265v4ae8hn9x2cpx89ftwmwpw5n3rn3qdqmcgh'>nevent1q…mcgh</a><br/>_________________________<br/><br/>Well yes, good argument. But it is working as advertised. I am just exercising a note of caution that the default may be there is an early termination or minimum term cost. It may be something you can fight and win, but not necessarily simple, so check. That is all.<br/><br/>At A&amp;A we try and make things fair and simple. Generally, for us, a min term is something you can pick when ordering, impacting install price. But I don&#39;t know how other ISPs operate.<br/><br/>-- <br/>^RevK 2025-05-27T11:43:02Z https://nostr.ae/nevent1qqs89jcqclqf53vgvwpmmyp9auwspr37j0fxu975a3v3zeulquz8kcszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvc96w84 In reply to <a href='/nevent1qqsy2yr85sdn6surljl7c9u7v2axdva2dv3umwv7jzfpnwtzslx9zzguq3lh3'>nevent1q…3lh3</a><br/>_________________________<br/><br/>Well as I say, the legislation is pretty clear that whilst goods are a &#34;change your mind and send back in 14 days&#34;, services are &#34;change your mind within 14 days of order before service provided&#34;. It is not a free trial.<br/><br/>The wording is messy, but they can argue you agreed to install within 14 days and they fully installed the service within 14 days, maybe, so you are no longer covered by the 14 days cooling off period.<br/><br/>I mean, best of luck, but this is a messy area of law.<br/><br/>-- <br/>^RevK 2025-05-25T15:20:29Z https://nostr.ae/nevent1qqsvvagfk88gv9e36f8slha49zng5ndsqt82xzpreaz4gh3u2u5rn5qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mve5l87e In reply to <a href='/nevent1qqstundhx2g2fgwn73nxq6msvjt75lzyyja2kljv32eqa35vhl0284ch3muds'>nevent1q…muds</a><br/>_________________________<br/><br/>Well depends on them, so be careful. The statutory cooling off period for buying goods and services on line is iffy on these matters as it is not meant as a &#34;free trial of a service&#34;, but a period in which to &#34;change your mind before before getting a service&#34;. For goods it is a &#34;change your mind after getting it&#34;, if you send good back, but not for services (as you can&#39;t send them back). So depends on their contract - you may find there are charges. So check.<br/><br/>-- <br/>^RevK 2025-05-24T11:39:00Z https://nostr.ae/nevent1qqsyyxhrz5kejdqca55gl20k8zg2rzltlslrx9dctjz8snt9fc0vhdgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvw32vn8 In reply to <a href='/nevent1qqs0kn0s509l7ne973deuh389w0pej652udg6lgxvgz2f8wqqr6c52g20mtn6'>nevent1q…mtn6</a><br/>_________________________<br/><br/>We can put in one-touch-switching, but your existing ISP will tell what they are going to charge you as part of that process.<br/><br/>-- <br/>^RevK 2025-05-24T11:15:20Z https://nostr.ae/nevent1qqs9gmfdazjezz9keqqnzspfzrlnt6pu7k88rnnal3tqky5lf44gznqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhs3l76 In reply to <a href='/nevent1qqspgcda5nfghf2r99ytrv5g6j0x97eqsk2mefcq9vu6nm5n8pfqnvclc0lct'>nevent1q…0lct</a><br/>_________________________<br/><br/>The idea is that both will be monitored. It&#39;s just the some (probably eventually, &#34;most&#34;) responses will come from support. If in doubt ask <span itemprop="mentions" itemscope itemtype="https://schema.org/Person"><a itemprop="url" href="/npub1sv0s3rznh6j6974qduqj8nyur5cts9kpcjcahuqspgk0lrmp9wmqnfrq9x" class="bg-lavender dark:prose:text-neutral-50 dark:text-neutral-50 dark:bg-garnet px-1"><span>Andrews & Arnold Ltd (AAISP)</span> (<span class="italic">npub1sv0…rq9x</span>)</a></span>. 2025-05-06T13:29:13Z https://nostr.ae/nevent1qqsyyqfmfcmwqy675qv4htejmkep4xwhvl9qpkw8m6pnhk9nqgn3e8qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvphw6va Little administrative note:<br/><br/>Some replies from A&amp;A may henceforth come from [@aaisp_support](<a href="https://social.aa.net.uk/@aaisp_support">https://social.aa.net.uk/@aaisp_support</a> ) ... this is an official channel of support, hosted on the same A&amp;A instance. <br/><br/>You don&#39;t need to do anything! 2025-05-06T12:22:06Z https://nostr.ae/nevent1qqsg33cx0f47ksf98h40752shhthtflga5pzdychw73g7dpmv9syr7gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvtw7vc5 With the Steam release of the Oblivion Remastered game, A&amp;A saw its highest network traffic peak ever last night. <br/><br/>In spite of this, our network monitoring observed no increase in latency, and (of course) no packet loss.<br/><br/>We aim to &#34;never be the bottleneck&#34;, and it seems we achieved this. 2025-04-23T08:11:21Z https://nostr.ae/nevent1qqstjecrrjgta5hl68vjsh2quufmak4asvznvv5vflr4vg0r59y6exqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvwre6kq New FTTP pricing/terms : <br/><br/><a href="https://www.aa.net.uk/etc/news/openreach-fttp-minimum-term-and-install-cost-changes/">https://www.aa.net.uk/etc/news/openreach-fttp-minimum-term-and-install-cost-changes/</a> 2025-03-26T12:10:37Z https://nostr.ae/nevent1qqspff6wnvzkkjctfppfvz4p7cmph35m6hn92xwju3azlj7gzlamv4szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvp60mx0 In reply to <a href='/nevent1qqsgpyrjfunh9he3kvn0aujfpuw96n6klf86lhhultfz8lljzk5wn8cwurhqs'>nevent1q…rhqs</a><br/>_________________________<br/><br/>Clever.<br/><br/>-- <br/>^RevK 2025-03-23T10:31:03Z https://nostr.ae/nevent1qqsxcum5np5qs6zcl3kchpwmvur79793h4v7zp453ufv3eh69hq35sqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvj0hrpq In reply to <a href='/nevent1qqsq54gnc9er00khnkdt07am3zgrlh3a8xeq3zm2gnstrpvj3xfye7czug34f'>nevent1q…g34f</a><br/>_________________________<br/><br/>The sales team may be able to ask Openreach, but may not get a different answer.<br/><br/>-- <br/>^RevK 2025-03-19T10:36:50Z https://nostr.ae/nevent1qqsp68dgn8k0c0966gxrvp5vrsafe87n3geg5d3clj93adz2uawxehczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvnhj0ja In reply to <a href='/nevent1qqsw3377kzvseesyx998twxyu4rpcyzq8ku5pv7empthywwq74yc2dcycsx3e'>nevent1q…sx3e</a><br/>_________________________<br/><br/>When available, the ordering/checker on our web site will show it.<br/><br/>That may well be fibre.<br/><br/>-- <br/>^RevK 2025-03-16T12:32:53Z https://nostr.ae/nevent1qqs9zfq68ffued4rxk7azqc4mk3m8ys40ezy628lymsljpw2uh68dfczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhxefg0 In reply to <a href='/nevent1qqs0mau6kh4q0gnpt7ss8gpg25qtw90hse9yafutkr9r27e06ryhl6setyrsm'>nevent1q…yrsm</a><br/>_________________________<br/><br/>Sorry it is a big vague. We think we are on top of it for now.<br/><br/>-- <br/>^RevK 2025-03-10T13:45:24Z https://nostr.ae/nevent1qqsfu8gcdpt0cpdjnxstkuxramtlhcvt5z5rde7k4d0t78l2khwjn0qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv00xr3d In reply to <a href='/nevent1qqsducpxhj8vq042ertgxdk9scmmu35suep04v6ey22pxfcd9td5dxszhn7j5'>nevent1q…n7j5</a><br/>_________________________<br/><br/>Good luck<br/>-- <br/>^RevK 2025-02-26T15:36:33Z https://nostr.ae/nevent1qqs28smx3a6f4y07s74k8wmcpa5d3hlug5rasvh96r5ccnpv07gwdtqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvvt7jrr In reply to <a href='/nevent1qqs08amjemjv4yy7xe4wgt9akz28d5cpfat3tcnfwu4vcmnpustrxrq62ruxx'>nevent1q…ruxx</a><br/>_________________________<br/><br/>We don&#39;t take credit cards though, which kind of negates the value, I think. Unless you disagree? 2025-02-19T17:27:39Z https://nostr.ae/nevent1qqst38gsjh0e65mvfe926hnmwnhs5jtrv950t0jqah7atq04nrzq8wszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvt0690k In reply to <a href='/nevent1qqsrlll605h0zfn58n2yzjrw5um6k0zumj84uete90924njclpqgkfgy2z0v9'>nevent1q…z0v9</a><br/>_________________________<br/><br/>Not really no. I mean, it depends on how far away your horizon is. The reasons for this deal are explained, truthfully, in the FireBrick website post. Essentially we hold a suboptimal amount of stock. Simple as that. And we&#39;d like to bring it to a more optimal amount held. <br/><br/>Work progresses on the 3100, but it is at least a year away (guess). Schematic close to finished, but PCB layout, casework, firmware, all still to be done. So a lot left. 2025-02-19T10:54:39Z https://nostr.ae/nevent1qqsvn0srn0y6zgd78ulr6as05ly6q7d74xgqtcww0eq0tcfvanysnaqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvku6524 We are running a special promotion on FireBrick 2900 Fully Loaded: BUY ONE GET ONE FREE! <br/><br/><a href="https://www.aa.net.uk/etc/news/fb2900-bogof-24th-jan-2025/">https://www.aa.net.uk/etc/news/fb2900-bogof-24th-jan-2025/</a> <br/><br/>A bit more background : <br/><br/><a href="https://firebrick.co.uk/about/news/BOGOF/">https://firebrick.co.uk/about/news/BOGOF/</a> <br/><br/>We intend to run this until the end of April, but we may possibly end it before then, depending on stock levels. 2025-02-19T10:16:07Z https://nostr.ae/nevent1qqst0yzkumffqxhdeqvh94p5kf68d4c2af4arar4rngr895gwzrdf5gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvsnc4ea Our Tindie store is now up and running.<br/><br/>We use a lot of open source, and try to give back with a lot of open source, both software and hardware. Not the same league as the serious networking kit we sell (Firebrick), but a range of small, useful, circuit boards designs available for hobbyists. Whilst many are also available on Amazon, we have just launched our Tindie store. Enjoy.<br/><br/><a href="https://www.tindie.com/stores/revk/">https://www.tindie.com/stores/revk/</a> 2025-02-11T14:52:38Z https://nostr.ae/nevent1qqswqe5huyj8utcygnd9lnmp886dt6l3ff86gzn5apqucegxp8qfmzgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvg7d4uy In reply to <a href='/nevent1qqsg02200w2s33lheqjnu37py8mgg46u9daar5jmgvgaac0nyqk673q9eu6sa'>nevent1q…u6sa</a><br/>_________________________<br/><br/>What, from us?<br/><br/>-- <br/>^RevK 2025-02-05T14:06:25Z https://nostr.ae/nevent1qqsyjn92quh24tejzwd6d0aztfa063egetafm93wlulnlh25sdhux3czyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mva40kva In reply to <a href='/nevent1qqsra6tg662ht2fjnvzv5txu4gauku353tev8qwyv2vw7km4y4q2kvquj36nj'>nevent1q…36nj</a><br/>_________________________<br/><br/>I hope we can sort this for you.<br/><br/>-- <br/>^RevK<br/>(MD) 2025-01-29T13:46:07Z https://nostr.ae/nevent1qqswmg2cq3zuywrca96her68evcy0uh933zzzet3wa0twrwdsya3q4czyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvwm9xr8 In reply to <a href='/nevent1qqsq7myjesaqj0exupqsj33p43xvnyfsh8vzukpcr0nhk5jnwdvf8mq64ss0s'>nevent1q…ss0s</a><br/>_________________________<br/><br/>Wow, OK, OTS is a pain, but it is not for &#34;working line take over&#34; of someone else taking over your line when you move. It should not have been used fort that as was not you. So I need to raise that on the OTS meetings.<br/><br/>If staff have not adjusted invoice, let me know account number and I&#39;ll adjust for you.<br/><br/>But yes, if you got a think saying OTS used, in theory you are expected to contact new provider (not a link now) and tell them it is not you. That is the OFCOM system!<br/><br/>-- <br/>^RevK 2025-01-13T15:57:27Z https://nostr.ae/nevent1qqs0yp8fqkneqklfzk7q035q5n05rw2vx7z3wu3c8n8xy2a0xhj36kczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvzm22rr In reply to <a href='/nevent1qqs95zhmd4tsgqhppusv6zzn0rjpfg45udwctxqk987k2ad8klfr76cy387m4'>nevent1q…87m4</a><br/>_________________________<br/><br/>Replacing ethernet cables is probably a good call. 2025-01-08T08:46:23Z https://nostr.ae/nevent1qqsx2xwm05sxre6spax837v28qlgsy52qgwp0lfxr2wt088y5w3rqaszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvk2kp5e In reply to <a href='/nevent1qqs8aerw4h9gk6dkkltpp5sv9t3znekk243dz7quun07v5uzgls9fycksynr4'>nevent1q…ynr4</a><br/>_________________________<br/><br/>Well we do TOTP already.<br/><br/>But I&#39;ll have to look in to it. 2025-01-02T08:27:12Z https://nostr.ae/nevent1qqsgs28xslxc0l7ff027slhsuzcxld4q46trzfwq5qjmpmzq0x7rp2czyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvqtahvm In reply to <a href='/nevent1qqsw0j6vt5tswtllr5hmqts3zh2r0n0v05v3gz5sd5euv8y83r0606srv9hmd'>nevent1q…9hmd</a><br/>_________________________<br/><br/>Openreach sell more services that BT Wholesale provide to us (and at better terms in some cases), which is a pain. I hope it will change soon, especially with competition from the likes of city fibre.<br/><br/>-- <br/>^RevK 2025-01-01T12:50:58Z https://nostr.ae/nevent1qqs93ef78dz8me6jrlrhlums6vxfuavrprwtws0xx0ufhyz8fxm24kgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvep6snt In reply to <a href='/nevent1qqsdvusepa35x4sz6ey3vagwk3k22h838uu9fs7gqxls80rhexylwtc3qaelg'>nevent1q…aelg</a><br/>_________________________<br/><br/>Well yes, but plenty of us try to help out of hours if we can.<br/><br/>-- <br/>^RevK 2025-01-01T12:50:06Z https://nostr.ae/nevent1qqsxv58jpd4zeq2yg4g24yvk3kdsuzecp5ted2pax58fyqa9ltzkn8gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvych3c6 In reply to <a href='/nevent1qqsdvusepa35x4sz6ey3vagwk3k22h838uu9fs7gqxls80rhexylwtc3qaelg'>nevent1q…aelg</a><br/>_________________________<br/><br/>Sorry, did not see this, irc is often worth a try. But if you message me the login I&#39;ll look.<br/><br/>-- <br/>^RevK 2025-01-01T12:49:29Z https://nostr.ae/nevent1qqszpm6vnpjr43ydy5jawev4znkpjj36y4wncsnntlezkpdl6s7mlrgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv49xe62 In reply to <a href='/nevent1qqs23k87gm2g54ck86xepsnypgvy8nnu5slyqa5xmxd7u3e5ay9t6ssrt2044'>nevent1q…2044</a><br/>_________________________<br/><br/>We do cityfibre, but that is limited areas.<br/><br/>-- <br/>^RevK 2025-01-01T12:48:37Z https://nostr.ae/nevent1qqsfn96n8zph0npnxuj6w974lw4kavyjqm0y3fa2sqmq63nmemx6qwczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvz0jeum In reply to <a href='/nevent1qqsqxctgwyvve7rnzru6shnu9wrns53vcducer2dhz6d6ha8re853cglxhvdh'>nevent1q…hvdh</a><br/>_________________________<br/><br/>We have graphs that show the long term issues for your line.<br/><br/>If an actual &#34;one off&#34;, no it won&#39;t help trying to get us to do anything with Openreach, sorry.<br/><br/>A trend, regular drops and issues, and so on, definitely. This is why we monitor every line every second to find the real issues and trends and get them fixed.<br/>-- <br/>^RevK 2024-12-14T17:23:09Z https://nostr.ae/nevent1qqsga8juyysrn6mj7nm3vc5kkyx73p7xzz7dvqfml6qp0fsg3tqcq2gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvyfnnjf In reply to <a href='/nevent1qqs25sw4d8lpp0wtykctgm2kdg7zqpujte2r9k5wzkfrkk3gzvd6rqq84mk77'>nevent1q…mk77</a><br/>_________________________<br/><br/>Not at present, it is a complicated market.<br/><br/>-- <br/>^RevK 2024-12-02T13:55:00Z https://nostr.ae/nevent1qqsvvd0zjjn2tdmr8r8zywfgex3v7slv68dk5hth8s3d5pqr3pvrpvczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvmzxrg0 In reply to <a href='/nevent1qqsz2wdaejv5fcf7m9yw9nc4xp3grz3z74qllyvqw59cw7nhqxexxws9e7g8q'>nevent1q…7g8q</a><br/>_________________________<br/><br/>Yes, we do, the regrade order form has the whole system (including, if needed, One Touch Switching) to handle moving to our &#34;use anywhere&#34; VoIP service.<br/><br/>-- <br/>^RevK 2024-12-02T13:54:13Z https://nostr.ae/nevent1qqsqq768jedzk783lufahmvlgftedjmsu9tda3x40zvlkten3zytuwszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvfeczjw In reply to <a href='/nevent1qqsr5c40a6gaqgmgmxjd5f2lusjmhfufvwmhwvz8hnrvhgq5v40xhrg4e9wtj'>nevent1q…9wtj</a><br/>_________________________<br/><br/>I think you need to log in now. 2024-11-23T17:04:12Z https://nostr.ae/nevent1qqsz66r3svussg7rh4f36h6v2efj5qsmn0j7dm97wun69s5aacsd7xqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvcfhcjh In reply to <a href='/nevent1qqsxxfxjawfjc3tjvxe9tqucr64f6m0c02232thgf9wtk0s7eg4zgzc2fe86g'>nevent1q…e86g</a><br/>_________________________<br/><br/>That is a worrying scam.<br/><br/>Almost worth getting something as far as actual paperwork, if she can. Remember a consumer has a 14 day cancellation right. So if she is up for &#34;playing along&#34;, that would provide the paper trail to get the scam shut down I expect, and appreciated by us all.<br/><br/>-- <br/>^RevK 2024-10-25T14:21:00Z https://nostr.ae/nevent1qqspttmr0ustcp3xxhlc9arjfpvmqpg5s2sw9r7qjgtr0aatrxehx8qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvq69nn7 In reply to <a href='/nevent1qqs2wz098sm5hfamg6dyf7et2v3knat4qqvfk7rtrp5ar3jv3tshrzqnv360w'>nevent1q…360w</a><br/>_________________________<br/><br/>UDP with keep-alive packets, even 🙂 <br/><br/>-- <br/>^RevK 2024-10-14T10:53:28Z https://nostr.ae/nevent1qqstjmmxqjygcx44246ynx8uwpay0pclhtc2ljunrd5pfp83xq2r52qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvua9jtl In reply to <a href='/nevent1qqsqdm8fpel9eud9xkfuc9rxpllpp0mn9qytl5su2f6u0q6p89wvrzcsef9ez'>nevent1q…f9ez</a><br/>_________________________<br/><br/>we don&#39;t, not since we upgraded the links years ago, as the link to BT and TT are now much bigger than they were in the past and we have plenty of headroom on them all<br/>-- <br/>^RevK 2024-09-20T18:21:23Z https://nostr.ae/nevent1qqsxuan7yjultmy7jrg3yvkg4r6jc7plwlerw4e5u54vpzadx8gnj5gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvan555g In reply to <a href='/nevent1qqswgayc5dvg5h6n4vw8x9qfgswg27j0lrn7t8evvqz7r9yr6tjsumcv6ls52'>nevent1q…ls52</a><br/>_________________________<br/><br/>Well we can try!<br/><br/>-- <br/>^RevK 2024-09-20T14:27:34Z https://nostr.ae/nevent1qqsgcgg94su9s2rjvgq2gs736nt39fdma7xkhuuskssaqgq02naf8pszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv8fmesn In reply to <a href='/nevent1qqsf3w5ff7paut6a9l3q8u8h9m34adrld4ra28ukgzf4xyxyqxhluactupp6u'>nevent1q…pp6u</a><br/>_________________________<br/><br/>No idea, good luck.<br/>-- <br/>^RevK 2024-09-19T16:22:29Z https://nostr.ae/nevent1qqsz8c88yrcskgwkzu9u4rahkaly28hyxzla9afytpept3z6n2c3acszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvvvmmug In reply to <a href='/nevent1qqsyksfuuttq8lnnuht25vnxueur2kfqup5dlc3xh6a0kc5gp4929lcmwngxt'>nevent1q…ngxt</a><br/>_________________________<br/><br/>Do you know your UPRN (perhaps confirmed on council web site even), message me and I&#39;ll do a check against that for you.<br/><br/>-- <br/>^RevK 2024-09-15T12:30:25Z https://nostr.ae/nevent1qqsqv9e5jmsstcpqflvt8k5refs5sk32egx46xf3yxgnxyxv648evzszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvga4acd In reply to <a href='/nevent1qqsz2zz7s7gjwh9q9jgv3s9ergz3d7ak53tfzd3ccce0vukwrcrzfrqfnftrs'>nevent1q…ftrs</a><br/>_________________________<br/><br/>That could create an interesting situation.<br/><br/>For an analogue (VDSL) we just did, we connected a socket that did not exist. So fault next day BT spent 4 hours getting the pair to the premises and connected.<br/><br/>To take over an FTTP and then fault (can&#39;t find it) could be an interesting exercise. Worth chatting to the sales team and see what they think.<br/><br/>-- <br/>^RevK 2024-09-15T10:54:13Z https://nostr.ae/nevent1qqsv0d6sk84psquc2vd7tgmma4hzdz54rkkmlla69tpg9u02ym6v40qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhq5ecz In reply to <a href='/nevent1qqspcgzu7lsldqf65ma6ymzwj0v7yu4dus7dlz49mrqsxg395mshpycqxdvpx'>nevent1q…dvpx</a><br/>_________________________<br/><br/>Thanks you for the report.<br/><br/>-- <br/>^RevK 2024-09-02T11:06:15Z https://nostr.ae/nevent1qqsqumy464w4s3r7pjku4rjt2duus2kmu33e7d9g9vs9j2t5848spmszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvt08eww In reply to <a href='/nevent1qqs29uynsc62yh2r0z0mshtksuzmc50l3u9n69ayunk2s808fagzgwq383fjv'>nevent1q…3fjv</a><br/>_________________________<br/><br/>The IBM variant yes.<br/><br/>ICL was crossed zero and IBM was crossed O, back then.<br/>-- <br/>^RevK 2024-09-02T09:58:02Z https://nostr.ae/nevent1qqs9y9megtc6k5nzpfysh0sdc8gdn2em5ffll7x6f5zk5lah3ftxfugzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvk9u77y If you ever wondered about MSO texts - they are sent to lots of staff in various ways, including, in this case, a very noisy antique (1963) ASR33 teletype 🙂<br/>-- <br/>^RevK<br/> <img src="https://social.aa.net.uk/system/media_attachments/files/113/067/285/844/615/183/original/f845841c130fcb69.jpg"> <br/> 2024-09-02T09:38:42Z https://nostr.ae/nevent1qqsghef8yxuwxgph0yhkyd57q5vwtpt8j4cnknxdy9g26jhe39kud0gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvjxtwsl If you ever wonder about MSO text messages - they are sent to lots of staff in various ways, including, in this case, a very noisy antique (1963) ASR33 teletype.<br/><br/>-- <br/>^RevK<br/> <img src="https://social.aa.net.uk/system/media_attachments/files/113/067/271/237/575/333/original/ebd7d86446ccfcc9.jpg"> <br/> 2024-09-02T09:35:21Z https://nostr.ae/nevent1qqsgmxavm9r6tlxdsvxsg3ezrhs3c8ulfzy5g76gr9u8404pj5tsv9qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvshkvv4 In reply to <a href='/nevent1qqsxt98ggrjkuzrv6ayc3tmna4jsu523hanqeulvqesuqshq23ee0gq9ftzhq'>nevent1q…tzhq</a><br/>_________________________<br/><br/>My ops team changed peering to fix this last night, and reported to the peer.<br/><br/>-- <br/>^RevK 2024-08-26T07:32:51Z https://nostr.ae/nevent1qqs9ukfsnwj349syyjq7cugplg4sgfxefucaqmxumyvdnj6evgfwkpczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv8shxfj In reply to <a href='/nevent1qqs99l9sx8wzx2zeu70y8m4m66yzgs9u95lfk86zmcvnfg5wywap3tgkz8cjl'>nevent1q…8cjl</a><br/>_________________________<br/><br/>If any of you think this is in any way <span itemprop="mentions" itemscope itemtype="https://schema.org/Person"><a itemprop="url" href="/npub1sv0s3rznh6j6974qduqj8nyur5cts9kpcjcahuqspgk0lrmp9wmqnfrq9x" class="bg-lavender dark:prose:text-neutral-50 dark:text-neutral-50 dark:bg-garnet px-1"><span>Andrews & Arnold Ltd (AAISP)</span> (<span class="italic">npub1sv0…rq9x</span>)</a></span> specific, please say, and I will drag more people in to looking at it.<br/><br/>-- <br/>^RevK 2024-08-25T12:24:21Z https://nostr.ae/nevent1qqsgjyjpqct9a0q6lpjp0az8tpn0jduwlyw7ywmvpt6dt60crzgfj5qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv6lke2e In reply to <a href='/nevent1qqsr8ux63q52tf40vkq50flsj7767juxnqgkl5gf4x53rjsqf9645hs66mcaj'>nevent1q…mcaj</a><br/>_________________________<br/><br/>I have mentioned to our ops guys in case it is something we can do.<br/><br/>-- <br/>^RevK 2024-08-25T10:48:05Z https://nostr.ae/nevent1qqs2qhukt36feku0jxryp6uxy86rqqkkx4azun9pec3e43wvc39v9lczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvjm2gfn In reply to <a href='/nevent1qqs998dvnrmaz7mjy2da4afzu48t3m84xpzt5nz7yrcn2rlmnjj7g6sv4ph9u'>nevent1q…ph9u</a><br/>_________________________<br/><br/>How is our graphing going for you on this?<br/><br/>-- <br/>^RevK 2024-08-24T13:40:58Z https://nostr.ae/nevent1qqswc8ulgye558f3cp3phpr8vgaxlnf76rlv3ejxtjefseyrdwxm6tqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv2veypj In reply to <a href='/nevent1qqsxyq0j30g3cn3pmjulax4lepafglp5x8382tz8jnwuw9l79qjayjc5g3ypu'>nevent1q…3ypu</a><br/>_________________________<br/><br/>OK worth raising direct with TT, but if you have more details I can raise on the Tuesday call if you like.<br/><br/>-- <br/>^RevK 2024-08-23T13:06:02Z https://nostr.ae/nevent1qqsyg7flayw9lawy7l5j0g9ra7ydwv4jtshgvk07plylrct82a4e7fqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhm8cqj In reply to <a href='/nevent1qqsdsn4kavmadgvyn36rtrlxu8l5uduvs7pgd07aq0aewh3ngykns4cuwt9xj'>nevent1q…t9xj</a><br/>_________________________<br/><br/>LOL, that is meant to be a closed issue at Vodfone, I&#39;ll get it re-opened. Thanks.<br/><br/>-- <br/>^RevK 2024-08-23T11:55:03Z https://nostr.ae/nevent1qqsr9zmfjteqmvw2h2dlgktnzfjmf57ftt5jcrrq92xg5nn5tykqg9szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvy4lvqs In reply to <a href='/nevent1qqswzsz2thu2znf7u2e8zn834cnfp373x97kzmjpj9cgnprhv96dvtqfh5zvw'>nevent1q…5zvw</a><br/>_________________________<br/><br/>I think until 12th Sep the existing 14 day lead time on migrates is still in place.<br/><br/>But I don&#39;t know how it will go once we get to 12th.<br/><br/>There are also risks of service within 14 days (see <a href="https://www.revk.uk/2024/08/trying-out-service.html">https://www.revk.uk/2024/08/trying-out-service.html</a> for more info). I&#39;m raising that one with my MP.<br/><br/>-- <br/>^RevK 2024-08-23T11:47:41Z https://nostr.ae/nevent1qqsyhkwv0r9l9j5ent9wxypch6xu6cy3lsyja3c2magqrwfj7uh6u5qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvr8fnz3 In reply to <a href='/nevent1qqsye7ayewrtlm6nxz8676fq5j5y9hlg4ftl4j9xdywnjqdw4txnclccl8lu4'>nevent1q…8lu4</a><br/>_________________________<br/><br/>I am in touch with Plusnet on that, yes, it should list an AccessLineId, and *if* there is a PSTN it should list the telephone service as ForcedCease and give last two digits.<br/><br/>Is being raised on the TOTSCO call today.<br/><br/>All good fun, thanks for testing.<br/><br/>-- <br/>^RevK 2024-08-23T11:45:51Z https://nostr.ae/nevent1qqsp6msmak7dr8vc9y9gumpjkmlu75582g0c3lpwzechh72mdm8jecqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv526t7d In reply to <a href='/nevent1qqsdh079wgjcdkjw8pskd0klk8k95h80gaudk9c5aml2kw7qw2f0rlqtyyvj0'>nevent1q…yvj0</a><br/>_________________________<br/><br/>Yeh, apparently, according to Plusnet, sent at 2:45am this morning!<br/><br/>Thanks for testing.<br/><br/>Their response did not make sense, not sure how it showed to you on our order page, sorry, as we expected a BT AccessLineID and got a PartialDN (which makes no sense).<br/><br/>So a really good test, thank you - all raised with Plusnet now. 2024-08-22T14:19:09Z https://nostr.ae/nevent1qqszxtwgrysc56vhrqd7qka44aqg3sdqr3qp3ga8wawavjx085wqsdszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv5u4hcf In reply to <a href='/nevent1qqs2ygjt5g975fddfwql5hkew9l2ymtjg2eckv3kf2g4v26kg6erhhgqmfcdc'>nevent1q…fcdc</a><br/>_________________________<br/><br/>Yes, you can cancel. That is slightly more work for us, but not the end of the world. I&#39;d rather not do that unless you are serious about moving to us as it ties up staff a tad.<br/><br/>But an order as far as a &#34;match&#34; and going no further is no problem at all - we don&#39;t have people chasing &#34;half finished orders&#34; even!<br/><br/>-- <br/>^RevK 2024-08-22T13:25:31Z https://nostr.ae/nevent1qqs8v0cemwh55dgse2tcze897eygy888xa75lawu05kuq3lq6lnhumszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv9ly2ua In reply to <a href='/nevent1qqstlep2qw0h2njy0r6qvg86km75pjamjhqs4q5llg4lk2hhkcjs5jge67gae'>nevent1q…7gae</a><br/>_________________________<br/><br/>Sky/Now don&#39;t work, and may not until Monday, it seems.<br/><br/>But to answer your question, yes, you can &#34;test&#34;, and get the address/surname match and match implications email, and go no further, feel free to do so.<br/><br/>-- <br/>^RevK 2024-08-22T13:19:12Z https://nostr.ae/nevent1qqsdgzrdeh52d9rzp00380jrjsmaf8lhpgvj0dagdzk9qkr0nar8f6gzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvu0na90 In reply to <a href='/nevent1qqs0asnpmqg2efmhlj2apzzrhl0zmps627mcynx0qs7gnduc3te5jlcte7hqt'>nevent1q…7hqt</a><br/>_________________________<br/><br/>That is fine, just checking.<br/><br/>I&#39;ll see what Hyperoptic say this afternoon.<br/><br/>So far the &#34;ramp up&#34; live OTS testing is 0/4.<br/><br/>I.e. four customers and four CPs and a problem with every single one of them.<br/><br/>This will be a fun call. I appreciate you confirming it should match.<br/><br/>-- <br/>^RevK 2024-08-22T10:40:58Z https://nostr.ae/nevent1qqsxueayzvuxx9r03pkpv004x90hk2m560nyzcu3538amdxfmqjr6uszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvxfse2e In reply to <a href='/nevent1qqsrhjw5r0e4hu3465mlqslza4fydejfg46kkwhtjys5skdj7fqhzhsn7eu77'>nevent1q…eu77</a><br/>_________________________<br/><br/>I saw that...<br/><br/>So that should have been a match, thanks for letting me know, I will raise that in the call today.<br/><br/>Did it allow &#34;additional information&#34; (account number, circuit ID) as an option on that screen (I appreciate you may not have known additional details). 2024-08-22T10:12:12Z https://nostr.ae/nevent1qqszjhez83vhcvh3htxdvrjr4uqx6qx2zz0a53szjvwld8ep0t500xczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv00w7r8 In reply to <a href='/nevent1qqsxemkqtcd0y05wasw0vq9ln80dg5y0fv9d4vhquylvr3040v6gves6zjmmz'>nevent1q…jmmz</a><br/>_________________________<br/><br/>Not at present. I&#39;ll check tomorrow and see, but that may be wait for 12th Sep.<br/><br/>| BT |<br/>| EE |<br/>| Hyperoptic Limited |<br/>| Now |<br/>| Plusnet |<br/>| Sky |<br/>| TalkTalk |<br/>| Virgin Media (Virgin Media O2) |<br/>| Vodafone UK |<br/>| Zen Internet |<br/><br/>-- <br/>^RevK 2024-08-21T14:06:52Z https://nostr.ae/nevent1qqs26scn82nud2l8yz8qvusllslc46nq57463qqwtsr4qurgt8esf7szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvsvhyek In reply to <a href='/nevent1qqs8zndptf6etw8wedtfwtqefyufk9axf8pxl4hhudqd2jz8frqf6gg64cdnd'>nevent1q…cdnd</a><br/>_________________________<br/><br/>I cannot say, but best of luck.<br/><br/>-- <br/>^RevK 2024-08-21T13:50:11Z https://nostr.ae/nevent1qqs8s258rwp4ggzz9c90hrd9tjxungjpxg5fl7cgndwm4298aja7r8szyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv6t6cg5 In reply to <a href='/nevent1qqs8pzlgqdz390ckd3t8aedrvmyc6axxlmulknr2alc7gnwp4sc0z7gjh2n43'>nevent1q…2n43</a><br/>_________________________<br/><br/>No issues I know of.<br/>-- <br/>^RevK 2024-08-21T13:38:20Z https://nostr.ae/nevent1qqsy0sgy4f7sexk4klv88geaxy9kats0uvh7gdmuzjsx7hklkvlefdszyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvg54ze3 In reply to <a href='/nevent1qqs2vcg5g7htfyyqfdr9q8h6vdh3ewxpeypg6050duwc7h38sv8razs4v86fe'>nevent1q…86fe</a><br/>_________________________<br/><br/>Yes, from tomorrow, you can do the match and not order. Or order and cancel. 2024-08-21T13:37:29Z https://nostr.ae/nevent1qqs8k8d54cg60g52l9nthsw78dt36s9t2pz0lwx8ld86k55znfdx6eczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvhyvn72 This may be a really odd request, but anyone want to leave us for BT, Sky, Virgin, and a few others?<br/><br/>We are live on TOTSCO (One Touch Switching) tomorrow.<br/><br/>That or someone coming to us from any such. We&#39;d like to talk about testing a live &#34;switch&#34; either way!<br/><br/>Basically, normal order form will offer &#34;One Touch Switching&#34; from some companies as of tomorrow, and all are welcome to try.<br/><br/>And we will be on list offered by other telcos to switch away from us, from tomorrow.<br/><br/>Yay! 2024-08-21T12:37:21Z https://nostr.ae/nevent1qqs2t56gdqj3pfzuagn9dns4zm0yvawzfqas5nctwlav7xtfkmst6wczyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvuprcu5 In reply to <a href='/nevent1qqszdfjjhshlytlpzlw2mzpsfdvrze0aacqq2kmstp5wa5jwclyn5ugpe0fnt'>nevent1q…0fnt</a><br/>_________________________<br/><br/>Who?<br/><br/>-- <br/>RevK 2024-08-21T12:31:38Z https://nostr.ae/nevent1qqsv622p83uhuf6f9878hg3a7uu0kaqt5qstzvxsq2ffw8mhukayjyqzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvguh02k In reply to <a href='/nevent1qqsw40rddgse3cut32uyk2wz7v9hujuum0509534d3ety5sza5pct0q5gtdnf'>nevent1q…tdnf</a><br/>_________________________<br/><br/>Interesting idea.<br/><br/>I have a few things to sort before that.<br/><br/>-- <br/>^RevK 2024-08-09T13:00:17Z https://nostr.ae/nevent1qqsyksm87dnnqtnp33nje3zjll96lfd2ps3ggztnwmyk6g88xgaqz3qzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mvh6jnpn In reply to <a href='/nevent1qqs8dqu7ce87xxqcp2t29qvkdqfmgnkk3e2fcct0jltfanapgkyvvpgp78h6y'>nevent1q…8h6y</a><br/>_________________________<br/><br/>There was a hang today on one LNS, and lines reconnected quickly (as usual).<br/><br/>It was not what we expected, which adds a lot more clues, and looks like it eliminates even more possible causes. The moving of different types of backhaul between LNSs meant we knew exactly what was on that LNS. The changing around of which LNSs run which versions has also been interesting.<br/><br/>This will lead to more tests and more avenues of investigation this week.<br/><br/>Every clue gets us closer.<br/><br/>-- <br/>^RevK 2024-03-09T15:41:37Z https://nostr.ae/nevent1qqs8dqu7ce87xxqcp2t29qvkdqfmgnkk3e2fcct0jltfanapgkyvvpgzyzp37zyv2wl2tgh65phszg7vnswnpwqkc8ztrklszq9zelu0vy4mv0h6kz7 I have tried to post some updates on the FB9000 work.<br/><br/>It is hard work. We solved the initial problem, as I said, but we have this niggling and rare issue only showing in &#34;live&#34; LNSs, and after at least a week running, and only some LNSs, and not BGP routers, and so on.<br/><br/>We are still eliminating causes, and it seems like voltage regulators is one to eliminate now.<br/><br/>We are also deploying more kit and changed LNS deployment, and narrowing the cause as much as we can.<br/><br/>Not giving up.<br/><br/>-- <br/>^RevK 2024-03-06T17:55:24Z