{"type":"rich","version":"1.0","author_name":"shawn (npub1cl…upup9)","author_url":"https://nostr.ae/npub1clk6vc9xhjp8q5cws262wuf2eh4zuvwupft03hy4ttqqnm7e0jrq3upup9","provider_name":"njump","provider_url":"https://nostr.ae","html":"The dismal state of call center-based support in FinTech is one of the greatest opportunities for Bitcoin. Unfortunately, call center-slop even extends to giants like CashApp. I just experienced it. \n\nThe more self-sovereign we can become— world-class UX, self-service, peer-to-peer support—the more we will win. \n\n"}